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Bowie472

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Reply with quote  #1 
I have been reading the posts about leaks in the 490's and I to have experienced leaks in my new 390 Escape (2 weeks old).
The 390 spent the night outside during a storm and the next day I reversed it up the driveway into the garage. When I opened the doors I discovered water inside, behind the fridge, under the kitchen and in the front box. Because I had moved the camper before opening I don't know where the majority of water was.
I checked the tightness of the doors against the seals, checked sika flex sealing, rivers and all looked ok, has me stumped how water got in.
The other problem is the modification to the tent cover bag due to the mattress upgrade. The cover was cut in half and an extention piece sewn in to make the cover heigher to accomodate the thicker mattress. (A photo of my 390 Escape is on the CA website under UEV390 and can see the extension). Problem is the extension must have leaked because the mattress was rather wet and the canvas was wet all the way around the camper when I un zipped the cover. I had to remove the mattress and lay out in the sun to dry.
The control panel outlets switches don't operate the hella plugs as described. The fridge switch also gives power to internal lights and external hella plugs when it should only power up the fridge. I have carried out a check of what switch gives power to what outlets and emailed it to Chrissy.
My camper came with doors on the old gas bottle storage boxes, great to have factory fitted doors but the rubber seal is rounded in the corners and the doors are square so the is a gap in all 4 corners of the door for water and dust to get in. Nothing a little sika to fill in the inside corners of the doors cannot fix to give a seal against the rubber.
I took multiple photos and emailed to Chrissy over the weekend but have had no reply yet. So I to am a little disappointed with the workmanship.
Once CA sort out these problems the camper will be fantastic. Already planning mods and trips away.

James
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William the Conqueror

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Reply with quote  #2 
James

With regards to the lack of response from the CA guys, remember they have been at the Queanbeyan show all weekend and will still b e moving vehicles back.

It is a shame to hear that your new trailer is leaking. A great disappointment especially when all you want to do is get out and enjoy it.

If the cover extension is leaking where it is stitched, try the following.

First - Remove the cover and absolutely soak it along all the seams inside and out. This will allow the seam stitching to swell and "take up". Allow to dry between treatments and do it up to three times.

Second - once you have done the above, rub candle wax along the seams inside and out (don't be tempted to brush of all the bits just yet) let it sit in the warm sun for a few hours. The heat will melt the wax and the wax will be drawn into the thread.

Third - get a waterproof spray and give it a "light" spray over the seams. You don't need much of this because the soaking and waxing has filled all of the stitching and stitching holes so you don't need to fill it up with waterproof spray.

If the trailer is leaking through the body, try lightly dusting the inside of the trailer with talcum powder. And leaving it outside in the weather (you can spray it with the hose, but sometimes you can't replicate the effect of the wind pushing the water through places you can't see). After the rain/hosing you will be able to see the rivulets through the talc and be able to track them back to their origin. It wipes up easily with a damp cloth. Just remember - a light dusting only, not a large bottle just in the nose cone.

I think the electrics will get sorted by CA once they are back in the office during the week.

Hope this helps you.

Cheers

Anthony

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Bowie472

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Reply with quote  #3 
I wasn't aware they were at a show, Chrissy emailed me today and she has stated a warraty claim so I will return the camper next week and hopefully all of my issues will be resolved.
Thanks for your advise on waterproofing, I will be sure to carry out a thougher waterproofing campaign after CA have completed the warranty works.
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filbee56

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Reply with quote  #4 
Head Office is still running - it's the Newcastle team who are off doing the round of Camping Shows at the moment. We just had them in Queanbeyan, great show, and then this weekend they are displaying at the Newcastle Show.
Cheers, Filbee56

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2013 LC200 TTD Sahara - Ex-Demo 10/2014 UEV-490 Evolution with the lot.
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Escape

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Reply with quote  #5 
Hi Guy's,

Anthony here from Conqueror Australia HQ, Head office organises the shows, supports the shows with staff, plus handles imports, exports, new dealer network development, marketing, administration, and sales & service enquiries for the whole of the Australasia/Oceania region...all done by 3 people at present...

I have been here a total of 9 days and have a lot of loose ends to catch up on from previous management, while im new here at Conqueror im definitely not new to the industry, there is so much potential here, and our goal is to strengthen the Conqueror brand everyday.

If you are in the Newcastle area this weekend Myself & Peter will be at the Newcastle Caravan, Camping & Holiday Expo from Friday to Sunday, come on by and say G'Day !

Cheers Anthony
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William the Conqueror

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Reply with quote  #6 
Welcome to the forum Anthony.

It. Is great that Conqueror Australia is developing a presence on the forum.

Hopefully you (they) will maintain that presence and use the information, complaints and criticisms to continue to improve the product.

Cheers

Anthony

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filbee56

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Reply with quote  #7 
Welcome Anthony.  It will be good for the brand to have a Conqueror rep looking across the various articles that are generated on this site. Knowing full well, that this site is not sponsored by Conqueror, it does bode well for the brand.

All the best in your new job, and I believe that you are currently tinkering with the Conqueror website.

Cheers, Filbee56

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2013 LC200 TTD Sahara - Ex-Demo 10/2014 UEV-490 Evolution with the lot.
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Escape

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Reply with quote  #8 
Thanks Guy's!

Yes i will try and get on here when time permits, and yes I am in the process of completely redesigning the website, the old website looked maybe a little more flashy, but lacked functionality and wasn't even complete, im trying to get more pictures on there of the detail of each model, I like all the models but with having 4 young kids im really loving the UEV-390 ESCAPE, kitchen is outstanding !
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